Windows Update FAQ – The best way to keep Windows 7 up to date is to turn on automatic updates. With automatic updates, you don’t have to search for updates online or worry about missing critical fixes or device drivers for your PC. Instead, Windows Update automatically installs important updates as they become available. 

To turn on automatic updates: 

  1. Select the Start button . Type Update in the search box, and select Windows Update from the list of results. 
  2. In the left pane, select Change settings, and then under Important updates, select Install updates automatically (recommended)
  3. Under Recommended updates, turn on Give me recommended updates the same way I receive important updates, and then select OK

Click the questions below to see answers about how Windows Update keeps your device up to date.


If your PC is connected to a network where updates are managed by Group Policy, you might be unable to change settings related to Windows Update. For more info, contact your organization’s support person. 

Support for Windows 7 has ended – Windows Update FAQ

After 10 years, support for Windows 7 ended on January 14, 2020. We know change can be difficult, so we are here to help you with recommendations for what to do next and to answer questions about end of support.

What does end of support mean?

As of January 14, 2020, your computer running Windows 7 will still function but Microsoft will no longer provide the following:

  • Technical support for any issues
  • Software updates
  • Security updates or fixes

While you could continue to use your PC running Windows 7, without continued software and security updates, it will be at greater risk for viruses and malware. Going forward, the best way for you to stay secure is on Windows 10. And the best way to experience Windows 10 is on a new PC. While it is possible to install Windows 10 on your older device, it is not recommended. Windows Update FAQ

What can I do now?

From backing up your files to finding a computer that fits your needs, we’ve got tools to help you transition with ease.


1. Check out the latest PCs

Not only are new modern PCs fast (thanks to solid state drives) and durable with batteries that last longer, the average price for a great PC is considerably less than it was 5-10 years ago.LEARN MOREHELP ME CHOOSE

2. Back up your files and photos

Save your personal files and photos to OneDrive or to an external hard drive. Follow this link to learn all the different ways to move your files.LEARN MORE

3. Get tips on Windows 10

We think you’ll feel right at home on a new PC with Windows 10, but if you have any questions or want to learn more, we have lots of tips and tutorials available.LEARN MORE

4. Sync your favorites

Download the new Microsoft Edge and sign in to easily transfer your Favorites to any Windows 10 PC.GET MICROSOFT EDGE

  • “Today I say goodbye to Windows 7. It’s been swell, but @Microsoft finally has it right with Windows 10. My gaming rig is ready (I don’t know if I am) #Windows”– @danielhbrockman

What’s new with Windows?

Life happens fast and with Windows 10 by your side, you can easily keep up. Windows 10 computers provide on average up to 28% faster startups1, built-in security, and the apps you love.

Mom and her kids baking cookies while interacting with their Windows 10 computer

Thinner, lighter, and faster

With solid state drives and the latest technology, modern PCs offer faster speeds, security, durability, and great designs.HELP ME CHOOSE A PC

Man sitting on a sofa using a digital pen to interact with his Windows 10 computer

Get new capabilities with a new computer

From touch screens, digital pens, and facial recognition, new PCs enable features that save you steps and are easy to use.LEARN MORE ABOUT WINDOWS 10 FEATURES

Find the right PC for you

Expect more from a Windows 10 PC.

A Surface computer

Laptops under $600

You don’t have to pay a lot to get a lot.SHOP NOW

A Windows 10 laptop

Long battery life

From Netflix4 to Minecraft, iTunes4 and more, whether you want to binge, browse, or buy, new computers provide long battery life.5SHOP NOW

A Windows 10 laptop

15” screens

Looking for a computer with a larger display? Shop 15” or larger laptops and all-in-ones.SHOP NOW

A Windows 10 laptop


Most of us are familiar with touchscreens on our phones, and now you can have a touchscreen on a new Windows 10 computer.SHOP NOW

Check out a variety of Windows 10 computers from our valued retail partners

How do I see installed updates?

To see your PC’s update history, select the Start button, then select Control Panel > Programs. Under Programs and Features, select View installed updatesHow do I remove an installed update?

We don’t recommend that you remove any installed updates. However, if you must remove an update, you can do so in update history.

  1. Select the Start button, then select Control Panel > Programs. Under Programs and Features, select View installed updates.
  2. Select the update you want to remove, then select Uninstall.

I’m having trouble installing updates or getting an error (such as 0x80073712). What I can do?

Here are some things you can try if you’re having problems installing updates: 

  • Make sure that your PC is connected to the internet. Some updates can’t be installed if you’re using a metered internet connection.
  • If you’re connected the internet and updates aren’t installed automatically, wait a few minutes and then try to install the updates manually.
  • See the Fix Windows Update errors guided walkthrough to try to fix the problem.