Netflix Quick Links Help centre

1 min


Netflix Streaming

Netflix is a streaming service that allows our members to watch a wide variety of award-winning TV shows, movies, documentaries, and more on thousands of internet-connected devices. With Netflix, you can enjoy unlimited ad-free viewing of our content. There’s always something new to discover, and more TV shows and movies are added every month!

If you’re already a member and would like to learn more about using Netflix, visit Getting started with Netflix.

Getting Started

  1. What is Netflix?
  2. About Free Trials
  3. Netflix Billing and Payments

Can’t Watch

  1. Why isn’t Netflix working?
  2. Netflix is in the wrong language
  3. I’m having video issues when I try to watch Netflix.

Manage My Account

  1. I can’t sign in to Netflix
  2. How do profiles work on my Netflix account?
  3. How do I set parental controls on my Netflix account?

Watching Netflix

  1. How do I find TV shows and movies on Netflix?
  2. Downloading TV shows and movies on Netflix
  3. How do I turn subtitles, captions, or alternate audio on or off?

Quick Links

  1. Reset Password
  2. Update email
  3. Get help signing in
  4. Update payment method
  5. Request TV shows or movies

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Kennedy Sande

Sande Kennedy is the founder and Editor in Chief of SandeKennedy.co.ke & Kenyans247.co.ke He is a Kenyan-based Internetprenuer,blogger Political Activist & informer who has an interest in politics, governance, corporate-fraud and human-interest. Kindly drop me a note if you feel aggrieved on any matter that you would want to be highlighted  Twitter: @nyosake , Instagram: @itssandekennedy WhatsApp: +254791890826 Read More about me here
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