If you are hearing sound but not seeing video when you try to watch Netflix, you may be experiencing an issue with your device. Follow the troubleshooting steps for your device below to resolve the issue. Netflix black screen with sound on Roku
If you are neither hearing sound nor seeing video, please visit I’m getting a black screen with no sound.
When do you get a black or blank screen with sound?
When you try to play a TV show or movie Netflix black screen with sound onRoku
Powercycle your device Netflix black screen with sound on Roku
- Unplug your device from your TV and its power source for at least 1 minute.
- Plug your device back in.
- Turn the device back on with the Roku remote.
- Try Netflix again.
Why is my TV screen black but I have sound?1 – Unplug TV overnight. Plug back in and SOMETIMES it may work and fix your issue. 2 – Unplugging the TV and everything hooked to it, then plugging it back in may clear the problem. 3 – Be sure the TV is set to the correct input.
When you try to play a TV show or movie
Your device may be experiencing an HDCP issue that is preventing Netflix from playing your content. To resolve the issue: … If available, try an HDMI port on another TV.
How do you fix a black screen on a TCL Roku?Unplug it. Find the power button. Hold for 15 seconds plug it back in and turn it on. Worked for me 65 inch TCL roku tv.