If you see a green screen with no sound, you may be experiencing an issue with your device. Follow the troubleshooting steps for your device below to resolve the issue.

TiVo

If you see a green screen when you try to watch a TV show or movie:Powercycle your TiVo

  1. Unplug your TiVo from power for at least 2 minutes.
  2. Plug your TiVo back in.
  3. Try Netflix again.

If you see a green screen at any other time, please contact customer service.

About the Author

Sande Kennedy is the founder and Editor in Chief of SandeKennedy.co.ke & Kenyans247.co.ke He is a Kenyan-based Internetprenuer,blogger Political Activist & informer who has an interest in politics, governance, corporate-fraud and human-interest. Kindly drop me a note if you feel aggrieved on any matter that you would want to be highlighted  Twitter: @nyosake , Instagram: @itssandekennedy WhatsApp: +254791890826 Read More about me here