To connect to your hosting account you will need your FTP login details. They are available in your User Area under My Accounts at the Information & Settings page. Your main FTP login details are the same as your cPanel username and password.

You will need the following details:

  • FTP Hostname – This is the hosting server name.
  • FTP Username – The main FTP username is the same as your cPanel username.
  • FTP Password – You need to use your cPanel password.
  • The FTP port – The default FTP port is 21.

You can also create new FTP users in cPanel, under FTP Accounts.