How to Activate Office Excel for Office 365 Word for Office 365 Outlook for Office 365 More…

3 min


Select your version of Office below to learn how to activate Office.

Activate Office 365, 2019, 2016, and 2013

Shows the "Sign in to set up Office" page that might appear after you install Office

When you start an Office app that’s not activated, you’ll be prompted to sign in to Office. Be sure to sign in using the Microsoft account, or work or school account, that you used to buy or subscribe to Office.

Note: If Office came pre-installed on your new device, see Activate Office that’s pre-installed on a new Windows 10 device.

Shows the Microsoft Office Activation Wizard

If the Activation wizard appears, Office needs your help to activate. Follow the prompts in the wizard to activate Office.

Get help with activating Office using the Activation wizard

Activate Office that’s pre-installed on a new Windows 10 device

Shows the "Let's get started" screen that indicates an Office 365 trial is included with this device

If this screen appears, Office is installed as an Office 365 Home trial

You’ll see this screen if you sign in to Office that was pre-installed on a new device but don’t have an Office product associated with your account.

To use Office on your new device, you can activate Office as a 1-month trial of Office 365 Home. You can also buy Office, add Office to an existing Office 365 subscription, or enter a product key from a new product key card. If you have an older copy of Office, you can install that instead.

I thought this device included Office

Activate an Office purchase or offer that’s included on a new Windows 10 device

Shows "Let's activate Office" screen that indicates Office is included on this device

I get the error “The products we found in your account can’t be used to activate <app>”

If this screen appears, Office is installed as a one-year subscription or one-time purchase

A digital Office product key is transmitted to your PC, so you won’t need or receive a printed product key. You activate Office by selecting the Activate Office button. Be sure to activate Office as soon possible. The offer will expire 180 days after you activate Windows.

Get help with activating an Office purchase or free offer on a new PC

Activate Office HUP

Shows the link that you click to enter your Microsoft HUP product key

If you bought Office Professional Plus, Visio Professional, or Project Professional through your employer’s Microsoft HUP benefit, select I don’t want to sign in or create an account (at the bottom of the screen) and enter your product key.

Get your HUP product key

Activate a brand new Office product key

Go to in your web browser

If you bought a new Office product key card, or you received a product key when you bought Office through an online store, go to and follow the on-screen prompts. This is a one-time process that adds your new Office product to your Microsoft account. After you redeem your key, you can install Office

Get help with

Activate Office if you see a “limit reached” error

Shows the "Install limit reached" error message

If you see this message, it means you need to deactivate or sign out of Office on another device before you can activate Office on this device.

Deactivate Office 365

Troubleshoot activation errors

If Office can’t activate, it eventually becomes unlicensed and all editing features of Office are disabled. Office can become unlicensed for a number of reasons. For example, if your Office 365 subscription expires, you must renew your subscription to restore all features of Office. If Office was pre-installed on your new PC, you must start an Office 365 Home trial or buy Office to continue using Office.

A subscription notice appears when I open an Office 365 application

You get the Office error “The products we found in your account can’t be used to activate <app>”

Troubleshoot activation errors in Office

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