Smoother connection to your onward flight
Transferring to your connecting flight is easy and simple at Hamad International Airport. Upon exiting your aircraft please go directly to our Transfer halls located at concourses A, B, C and D.
Hamad International Airport (HIA) is an Integrated facility. At HIA passengers are able to Arrive, Transfer and Depart in the same terminal building.
Just follow the signs, ask at an information desk or use our airport map to find your way.
All Al Maha customers, special assistance travellers and unaccompanied minors are met at the aircraft or aerobridge on arrival.
Boarding passes, airport exits and queries
Please visit one of our transfer desks if you need any assistance with your onward flight, including boarding passes, re-scheduling flights and general queries (map).
If you have an extended stopover and would like to exit the airport to visit Qatar before boarding your onward flight, our transfer desks can assist you. To avoid any disappointment or delays please confirm visas & immigration requirements before you commence your journey. Please note that it is not required for you to acquire a transit Visa if you are not leaving the airport.
Security check
Your hand-baggage will be security screened for prohibited items before you can enter the passenger terminal. Please visit our Security & Customspage for more information. Dedicated lanes are available for First Class and Business Class passengers.
Priority processing
All Al Maha customers, special assistance travellers and unaccompanied minors receive priority processing during transfers at Hamad International Airport. They are also met at the aircraft or aerobridge on arrival.
Things to avoid
- Please ensure your baggage does not contain any prohibited items. These items will be confiscated and you won’t be able to retrieve them at any time. Please visit our Security & Customs page for more information.
- Do not follow the signs to ‘Arrivals’. If you wish to exit the airport please approach the transfer desks for assistance (map).
- Do not be late for your onward flight. Your boarding gate will close 20 minutes before the flight departure time.
Solving problems
Our transfer desks are there to help you (map). If you’ve missed your connection our transfer desks will assist you with re-booking a later flight. They can also help with re-printing your boarding pass, upgrading your travel class and re-scheduling flights.
Things to do while Transferring
Relax and refresh
The Airport Hotel offers four-star hospitality for stays as short as five hours. You can also unwind with a massage and facial, dive in for a refreshing swim, or hit the gym for a quick workout at the wellness centre.
Briefly visit Qatar
If you are flying with Qatar Airways, and have between 5 and 12 hours in transit, you are welcome to enjoy a complimentary tour of Doha. Enjoy a guided introduction to the City, feel its vibe as you drive past the iconic attractions and cultural monuments. Doha City Tour introduces to the most prominent highlights of the city; Katara, The Pearl, Museum of Islamic Art and Souq Waqif, starting from just 75 QAR. More information
Passengers on other airlines are also able to visit the city, please ask about the options at any of our Information Desks.
The Basics
Smoking rooms, prayer rooms and phone/laptop charging stations are located across the passenger terminal.
Get Connected
Complimentary wireless internet is available throughout the passenger terminal. You can also get online at internet kiosks and desks that offer Mac computers for browsing.
Eat and drink
Choose from more than 30 restaurants and cafes. Explore a wide variety of global cuisine.
Relax in a Lounge
You may be entitled to complimentary lounge access depending on your ticket or privilege club membership, or you can pay for lounge access. You can also relax in one of our quiet rooms that offer recliners and soft lighting.
Indulge in a Cultural Experience
Experience an innovative and immersive visual experience. Art is an integral part of HIA, having been designed to house permanent and temporary exhibitions.
Keep the Children Entertained
There are five activity nodes within the passenger terminal designed for children of all ages. They create a distinctive and friendly feel by offering play areas, televisions, internet points, retail stores and food and beverage options, all catered for the enjoyment and relaxation of families. Additionally, there are parents’ rooms that allow you to attend to your infant in privacy and comfort and family toilets to make it easier to look after your child’s needs.
Enjoy Duty-Free Shopping
Qatar Duty-Free, our award-winning shopping emporium, has more than 70 retail outlets and 30 cafes and restaurants spread over 40,000 square metres of combined retail, food and beverage facilities. It offers unprecedented selection of designer labels, electronics, gourmet foods and much more. Express stores are also available if you are in a hurry.
| Walking Distances (meter) | ||||
| From Transfers A (m) | From Transfers B (m) | From Transfers D (m) | From Transfers E (m) | |
| To concourse A Minimum (A1) | 120 | 205 | 840 | 840 |
| To concourse A Maximum (A10 & A11) | 415 | 500 | 1135 | 1135 |
| To concourse B Minimum (B1) | 315 | 230 | 950 | 950 |
| To concourse B Maximum (B9 & B10) | 500 | 415 | 1135 | 1135 |
| To concourse C Minimum (C1 & C3) | 190 | 190 | 530 | 530 |
| To concourse C Maximum (C13) | 630 | 630 | 90 | 90 |
| To concourse D Minimum (D1 & D3) | 810 | 810 | 90 | 180 |
| To concourse D Maximum (D24) | 905 | 905 | 240 | 210 |
| To concourse E Minimum (E1& E3) | 795 | 795 | 145 | 55 |
| To concourse E Maximum (E24) | 890 | 890 | 225 | 195 |
| Walking Times (minutes) | ||||
| From Transfers A (min) | From Transfers B (min) | From Transfers D (min) | From Transfers E (min) | |
| To concourse A Minimum (A1) | 1 | 2 | 10 | 10 |
| To concourse A Maximum (A10 & A11) | 5 | 6 | 14 | 14 |
| To concourse B Minimum (B1) | 4 | 3 | 11 | 11 |
| To concourse B Maximum (B9 & B10) | 6 | 5 | 14 | 14 |
| To concourse C Minimum (C1 & C3) | 2 | 2 | 6 | 6 |
| To concourse C Maximum (C13) | 8 | 8 | 1 | 1 |
| To concourse D Minimum (D1 & D3) | 10 | 10 | 1 | 2 |
| To concourse D Maximum (D24) | 11 | 11 | 3 | 3 |
| To concourse E Minimum (E1& E3) | 9 | 9 | 2 | 1 |
| To concourse E Maximum (E24) | 11 | 11 | 3 | 2 |
AT THE AIRPORT
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