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Bank of India (Kenya) history contacts and location

Bank of India (Kenya) (BOIK) is a commercial bank in Kenya. It is one of the commercial banks licensed by the Central Bank of Kenya, the national banking regulator.

As of May 2015, BOIK is a medium-sized financial services provider in Kenya. Its total assets were valued at approximately US$541 million (KES:51 billion).


BOIK received its banking license on 6 May 1953.[1] Its first office opened in Mombasa, the same year. In 1954 it opened its first branch in Nairobi, in the Heritage Building. It plans to increase its footprint to eight branches before 1 July 2015.[2][3]

Bank of India Group

By virtue of its shareholding, BOIK is a member of the Bank of India Group (BOIG), a financial services conglomerate whose shares are listed on the Bombay Stock Exchange. The stock of BOIG is 65.9 percent owned by the Government of India and is one of the five largest banks in India, with over 4,000 branches (30 of them outside India) and over 1,650 automated teller machines. The member companies of BOIG include, but are not limited to, the following:


BOIK maintains branches at the following locations:[6]

  1. Kenyatta Avenue Branch – Bank of India Building, Kenyatta Avenue, Nairobi (Main Branch)
  2. Industrial Area Branch – Unit 1D, Block D, Sameer Industrial Park, Nairobi-Mombasa Road, Nairobi
  3. Mombasa Branch – Bank of India Building, Nkrumah Road, Mombasa
  4. Westlands Branch – Progressive Park Towers, Westlands, Nairobi
  5. Kisumu Branch – First Floor, Tuffoam Plaza, Jomo Kenyatta Highway, Kisumu
  6. Eldoret Branch – Tarita Centre, Ronald Ngala Street, Eldoret
  7. Nakuru Branch – Nakuru
  8. Thika Branch – Thika
Office NameChief Executive Office, Kenya BranchesBranch NameNairobi
Office is Headed ByMr. Sharda Bhushan RaiName of the Branch HeadMr. Santosh Kumar Gupta
DesignationChief ExecutiveDesignationChief Manager
Office AddressKenyatta Avenue, PO Box-30246-00100 , Nairobi, KenyaBranch AddressKenyatta Avenue, PO Box-30246-00100 , Nairobi, Kenya
Mobile Number+254-722794270
Landline Number+254-20-2222542Landline Number+254-20-2229461
Branch NameMombasaBranch NameIndustrial Area Branch
Name of the Branch HeadMr. Manoj KumarName of the Branch HeadMr. Amit Kumar Singh
DesignationChief ManagerDesignationChief Manager
Branch AddressBank of India Building, Treasury Square, Nkrumah Road, PO Box 90684-80100, Mombasa, KenyaBranch AddressBlock D-1, Ground Floor, Sameer Business Park, Mombasa Road, PO Box -18415-00500, Nairobi, Kenya
Mobile Number+254-722794748Mobile Number+254-720895466
Landline Number+254-41-2224501/2Landline Number+254-773451040
Branch NameWestlands BranchBranch NameEldoret Branch
Name of the Branch HeadMr. Manoj KumarName of the Branch HeadMr. Rohit Yadav
DesignationChief ManagerDesignationSenior Manager
Branch AddressThe Oval 2nd Floor, Jalaram Road, PO Box No-14359-00800, Westlands, Nairobi, Kenya                                                               Branch AddressTarita Centre Ground Floor, Ronald Nagala Street, PO Box-2256-30100, Eldoret, Kenya
Mobile Number+254-726440499Mobile Number+254-700745748
Landline Number+254-20-2555777Landline Number+254-053-2030951

We request our esteemed customers to address their complaints/messages to the respective branches first through the emails provided. Also, the customers are requested to quote their Name, Account Number, Branch Name and Mobile Number in the complaint/message for easy recognition & follow-up.

Any unresolved complaint may be escalated to the below e-mail ID:-

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