Safaricom PLC and Ant Financial Services – the world’s largest fintech services provider – have announced a partnership that will allow Kenyans shopping on AliExpress to pay for their purchases using M-PESA. The move especially targets micro-traders in the country who source for goods and other supplies from manufacturers in China, and signifies Safaricom’s continued push to position M-PESA as a truly global mobile money transfer and payments platform.
Kenyans shopping on Aliexpress.com will be presented with M-PESA as one of the payment options when checking out their shopping cart on the website. Once customers select M-PESA, they will then key in their mobile phone numbers and will subsequently receive a prompt on their phones to type their M-PESA PIN to complete the payment.
AliExpress customers selecting M-PESA as a payment channel will have their total cost displayed in Kenya Shillings with standard Lipa Na M-PESA Paybill charges applicable for each transaction. As has been the case, shoppers will also have the option of using their post office box numbers as the delivery location for their items.
AliExpress customers in Kenya can now pay for goods using M-Pesa following a partnership deal with Safaricom and Ant financial, the world’s largest fintech service provider. Read on to know how to shop on AliExpress using M-PESA.
The partnership between the two platforms comes five months later after Safaricom announced its M-Pesa global initiative.
The move primarily targets micro-traders in the country who source for goods and other supplies from manufacturers in China.
What is AliExpress? –
AliExpress is an online retail service based in China that is owned by Alipay that offer products to international online buyers.
What is AliExpress payment via M-PESA? –
This is a partnership between Safaricom and Alipay to integrate M-PESA as a payment method on AliExpress e-commerce.
Who can use the service? –
This service is offered to M-PESA registered users on AliExpress platform.
How can I access AliExpress? –
To access AliExpress e-commerce platform, kindly visit https://www.aliexpress.com
How do I use M-PESA on AliExpress? –
• To use M-PESA simply:
• Sign in to AliExpress
• Select a product to purchase
• Select M-PESA as a payment method
• Enter M-PESA Pin on the prompt
What are the charges to access the service? –
Standard Lipa Na M-PESA paybill charges are apply.
Can I cancel my order if the order status says: Payment being verified? –
Yes, you can still cancel your order. You don’t need to contact the seller for this.
How can I report a dispute? –
Version No. 1.0
To report a dispute visit AliExpress report center, https://report.aliexpress.com
How can I access AliExpress customer support? –
To access customer service, kindly visit https://helppage.aliexpress.com/buyercenter/index.htm
MPESA and Ali Express entered a partnership in May 2019 to enable customers on the e-commerce platform make mobile payments when buying goods. This is an addition on the MPESA Global initiatives which have seen the premier Safaricom service make deals with several fintech companies for easy financial transactions across various platforms.
So far, MPESA is the largest mobile money transfer in the world with a majority of its 21 million customers based in Kenya. More than KES 34,800 moved through the platform per second in 2018despite losing 1.6 percent of its customer base to rivals Airtel and Telkom. This amount is a result of at least 1,200 transactions per second on the MPESA platform. At least KES 1.58 trillion was moved between July – Sept 2018 alone.
About Ali Express
Ali Express on the other hand is a major platform that commands 46 percent of e-commerce web traffic. It is a rival to Amazon, the world’s largest e-commerce company. The website hosts a myriad of merchants and goods from manufacturers around the world with a majority based in China where many of Kenya’s imports emanate. The partnership between MPESA and Ali Express is therefore a significant one. Apart from making it easier to make payments for Kenyans, it will boost the mobile money platform’s profit margins.
This is how to use MPESA to pay on Aliexpress.com
- Go the e-commerce platform Aliexpress.com
- Create an account by entering your email and a password of your choice
- Buy the goods you want from your preferred trader and country and add to cart
- At checkout, MPESA will appear as a payment option
- You will be asked to share your mobile number
- You will get communication to key in your PIN
- The amount will be interpreted in Kenya Shillings for you to complete the transaction
- Standard Lipa na MPesa charges shall apply for the amount paid
- Confirm your checkout and wait for your goods to be delivered
- Ali Express promises to deliver goods to your choice post office box within days according to their terms and conditions
- You can also cancel a payment if the payment is still being verified or hasn’t been verified.